Q: Can I have details about your company?
A: We are a factory based company, specialized in producing borescope and endoscope equipment.
Q: Where is your factory?
A: Our factories are located in Pinshan Shenzhen,where is only 1.5 hours from Hongkong.
Q: How many workers in your factory?
A: We have 65 experienced workers with over 3 years experience. Also, we have in house R & D department.
Q: Can I visit you at available time?
A: For sure. You are warmly welcome to visit us at your convenient time. Once you confirm your schedule please let us know. We would be very glad to assist you to book the hotel and flight. We can pick you up at your hotel to our factory.
[Sample Order Tips ]
Q: How can I get a sample?
A: Before start your sampling, we need to confirm product details with you including specification to avoid any possible misunderstanding. After confirm every details, we will send you a sample invoice for your handling on payment. Once we receive your full payment, we will arrange the sampling.
Q: How long for sampling?
A: It usually needs 7-15 days. The actual time is up to how many sample orders we receive.
Q: What payment for sampling?
A: We provide customers with many different payment methods for their handling. It includes paypal, west union, credit card, TT, etc.
Q: How about the delivery time for sample?
A: The delivery time for sample is up to the transportation you chosen. For air or express, it only needs several days. For sea, it may need around over 20 days.
[Mass Order Notes]
Q: What’s MOQ?
A: The MOQ for mass order is 50pcs. For 1st sample order, 1pc is acceptable for us.
Q: What’s the lead time for mass order?
A: The lead time is usually 35 -40 days from the date we receive your deposit or original L/C.
Q: What types of price term you can offer?
A: Our price term is mostly FOB Shenzhen. For sample order, the price term is EXW. Also, we can do CIF your port but we need to know the nearest port to your place.
Q: What payment term for mass order?
A: For mass order, we can accept TT, irrevocable L/C at sight. For small amount, we also can accept paypal.
Q: Is there any quality guarantee for your product?
A: Usually, we offer our customers 1 year quality guarantee for our products. It only suits the condition of proper use on the products.
[R & D]
Q: If I have some idea, can you help me?
A: Yes, we would be very pleased to do it. Once you have some idea please send it to us. We would be able to assist you to finish it.
Please contact local shops, dealers or visit our website if you have any question